MSPTool is a fast, purpose-built Autotask mobile app that lets technicians open tickets, update status, track time, log parts, and close tickets — without needing a laptop.
The built-in Autotask mobile experience doesn't cut it for technicians in the field. Without a proper mobile workflow, things slip through the cracks.
Techs forget to log time when they can't do it on the spot. Revenue slips away quietly.
Notes get written hours later — or not at all. Managers and clients lose visibility.
Tickets stay open longer than they should because closing them from a phone isn't practical.
MSPTool closes the mobile gap so your team can fully work Autotask tickets from any device, anywhere.
View and manage tickets from your phone with a clean, fast interface.
Change ticket status and add notes instantly from the field.
Log time entries on the spot so nothing gets missed.
Add parts used directly to the ticket while on-site.
Wrap up and close tickets cleanly from mobile.
Get your team up and running in minutes.
Link your Autotask instance with a secure API connection.
Your technicians log in and start working tickets from their phone or tablet.
Ticket updates, time entries, and parts sync back to Autotask in real time.
MSP Studio is a small group of independent developers in Park City, Utah — bootstrapping the tools MSPs actually need. We're not a VC-funded startup chasing features. We're building with direct input from MSPs in the field.
MSPTool is built with MSP input from day one. Every feature comes from real technician workflows, not a product roadmap dreamed up in isolation.
Autotask is just the starting point. We're building toward a unified experience across your MSP stack.
Full mobile ticket management for Autotask-based MSPs.
Operational dashboards for managers and dispatchers.
Automated reports your clients actually want to read.
Connections to RMM, documentation, security, and reporting tools.
We're forming a small council of Autotask-based MSPs to guide the roadmap. Help shape what gets built next.
Get beta features before anyone else.
Shape priorities and integrations with direct input.
Join monthly calls with the founder and dev team.
Get fast turnaround and dedicated support.
Sign up at at.msptool.com, connect your Autotask instance, and your team can start using MSPTool immediately. No credit card required. Full access for 14 days.
Yes. MSPTool connects via the official Autotask REST API using your API credentials. We don't store your Autotask credentials on our servers. All data is transmitted over HTTPS.
MSPTool is a web-based app that works in any modern mobile browser — iOS, Android, tablets, and desktops. No app store download needed.
We're finalizing pricing. Founding Partner Council members will get preferred rates. Contact us for details.
MSPTool syncs ticket data from Autotask in real time. We cache minimal data for performance and don't sell or share your information with third parties.
Email us at info@msptool.com. Founding Partner Council members get priority support with fast turnaround.